職場(chǎng)英語(yǔ)：每個(gè)面試官都想的五個(gè)問(wèn)題
Whether you’ve interviewed over one million times or can count on one hand how many times you’ve been face-to-face with a hiring manager, the process is always stressful. Not only are you trying your hardest to present the very best version of yourself, you’re also attempting to read your audience and gather as much information as you can about the role, the company culture, and the organization itself. No pressure.
無(wú)論你是面試已超一百萬(wàn)次，還是與招聘經(jīng)理面對(duì)面的經(jīng)歷寥寥可數(shù)，面試過(guò)程總是充滿壓力。你不僅要全力展現(xiàn)最好的自己，還得試著揣測(cè)“觀眾”的心思，并且盡可能地收集應(yīng)聘職位、公司文化和機(jī)構(gòu)本身的信息。別有壓力。
Ask any manager what it’s like to make a hiring decision and she’ll most likely tell you that it’s no easy task for her, either. Making the right choice can be difficult–especially when she’s choosing from a group of well-qualified applicants. So how can you tip the scales in your favor? In addition to coming to each and every interview well-prepared, try putting yourself in the shoes of the person sitting across from you.
詢問(wèn)任何可能決定招聘結(jié)果的經(jīng)理，她很可能會(huì)告訴你：這事兒對(duì)她也不簡(jiǎn)單。做出正確選擇可能很難——尤其是從一群高素質(zhì)應(yīng)聘者中挑選。那么，怎樣使得形勢(shì)對(duì)你有利呢?除了每次面試都精心準(zhǔn)備外，你還要試著從招聘方的角度思考問(wèn)題。
We can get pretty close by addressing the five common thoughts almost every hiring manager probably has during your interview.
我們可以通過(guò)研究面試時(shí)幾乎每個(gè)招聘經(jīng)理都會(huì)考慮的五個(gè)問(wèn)題來(lái)了解他們的心理。
1. Can I Manage This Person?
1. 這人我能共事嗎?
A supervisor isn’t going to hire someone that he doesn’t believe he can work with. Managers come in all shapes and sizes–some are hands-off and expect their employees to do what they need to do with little or no supervision. Others like to receive daily updates, religiously review timecards, and schedule regular check-in meetings with their staff. If you like to get regular feedback and crave facetime with your supervisor, a laid-back person may not be the best fit for you. Conversely, if you’re an independent operator who relishes autonomy, a hands-on supervisor probably isn’t a great match for your work style.
管理者不會(huì)招聘他認(rèn)為無(wú)法共事的人。經(jīng)理們各自的行事風(fēng)格多種多樣——有些是自由放任型，希望下屬做好本職工作而幾乎不去監(jiān)督。另外一些喜歡收到每日匯報(bào)，認(rèn)真查看考勤表，安排和員工的例會(huì)。如果你喜歡得到經(jīng)常性反饋，渴望和上級(jí)會(huì)面，一個(gè)懶散的管理者大概不是你的最佳選擇。反之，如果你是個(gè)熱愛(ài)自主權(quán)的獨(dú)立工作者，一個(gè)事必躬親的上級(jí)很可能不是你工作風(fēng)格的“良配”。
So when your potential future boss begins thinking about your match as manager and employee during your interview, what can you do? To start, you can show that you are a great listener by making eye contact, taking notes, asking questions, and giving thoughtful answers. Mention that you pride yourself on taking accountability for your workplace contributions, appreciate constructive feedback, and are excited about continuing to grow your skill set. Demonstrating a willingness to own your work, listen, and learn will definitely score a few points in your favor.
當(dāng)你潛在的未來(lái)老板在面試時(shí)開始考慮你倆作為管理者和下屬是否合得來(lái)時(shí)，你該怎么做呢?首先，可以通過(guò)眼神交流、做筆記、問(wèn)問(wèn)題和給出貼切回答來(lái)表現(xiàn)你是個(gè)很好的傾聽者。你可以說(shuō)自己以能為公司做出貢獻(xiàn)而驕傲，你欣賞建設(shè)性的反饋，并對(duì)持續(xù)增長(zhǎng)技能一事感到興奮。展現(xiàn)樂(lè)于工作、傾聽和學(xué)習(xí)的態(tài)度，絕對(duì)會(huì)為你加分。
At some point during the meeting, you should also get an opportunity to pose a few questions. Try asking your potential supervisor how she would describe her management style. If her answer is in line with your preferences, say, “That sounds great! I find that I work really well with managers who are hands on and provide lots of detailed feedback,” or “That is very much in line with my work style. Having a certain degree of autonomy to get my work done helps me to maximize my productivity.”
面試中的某個(gè)時(shí)候，你也有機(jī)會(huì)提問(wèn)。試著問(wèn)問(wèn)你的潛在上級(jí)，她如何描述自己的管理風(fēng)格。如果她的回答符合你的喜好，可以回應(yīng)：“聽起來(lái)好極了!我覺(jué)得自己和參與型的管理者共事非常愉快，他們會(huì)提供詳盡的反饋”，或者“這和我的工作風(fēng)格太相符啦。有適度的工作自主權(quán)能讓我的效率達(dá)到最高”。
If you discover that your future boss’ leadership style isn’t one that works for you, it may be time to evaluate whether or not this is the job for you.
如果你發(fā)現(xiàn)未來(lái)老板的領(lǐng)導(dǎo)風(fēng)格跟你不搭，或許該考慮下這份工作是否適合你了。
2. Does This Person Truly Understand This Role?
2.這人真正了解這份工作嗎?
Interviewers want to be sure that you not only know what you’d be getting yourself into, but that you’ve done your homework. Be sure that you’ve thoroughly reviewed the job deion before your interview, and make an effort to relate your existing experience back to the responsibilities you would have in the role you’re being considered for.
面試官想要確認(rèn)你不僅明白自己將從事什么工作，并且你已經(jīng)為此做好功課了。確保你在面試前已徹底閱讀職位說(shuō)明，并努力將自己的現(xiàn)有經(jīng)驗(yàn)同應(yīng)聘崗位所需承擔(dān)的責(zé)任聯(lián)系起來(lái)。
Most hiring managers typically start off with a couple of simple questions like,“Can you tell me about yourself?” and “Why are you interested in this position?” These are perfect opportunities to demonstrate your understanding of the role. Say something that indicates you get what the job entails and why your background is a solid match, “I have four years of production management experience and specialize in vendor relations. I know vendor management would be an important component of this role, which is why I am particularly excited about this opportunity,” or “I am passionate about social media and am specifically targeting opportunities that will allow me to grow my expertise in this area. I know one of my primary responsibilities in this role would be writing and scheduling tweets for the company’s Twitter account, and I have some great ideas for how I can help you to grow your followers.”
大多數(shù)招聘經(jīng)理通常以這些簡(jiǎn)單問(wèn)題作為開場(chǎng)——“能介紹下你自己么?”或“你為什么對(duì)這個(gè)職位感興趣?”這些都是展示你對(duì)職位理解程度的絕好機(jī)會(huì)。你的回答要能表明你了解崗位所需承擔(dān)的責(zé)任，以及你的背景與之相配的原因——“我有四年生產(chǎn)管理的經(jīng)驗(yàn)且專長(zhǎng)是廠商關(guān)系。我知道廠商管理是這個(gè)崗位的重要責(zé)任，因此我對(duì)這次的應(yīng)聘機(jī)會(huì)感到尤其興奮。”或者“我對(duì)社交媒體充滿熱情，一直以能使我增長(zhǎng)該領(lǐng)域?qū)I(yè)知識(shí)的工作機(jī)會(huì)為目標(biāo)。我了解到這一職位的主要責(zé)任就是公司推特賬號(hào)的推文寫作和安排，我有一些特別棒的點(diǎn)子能幫你們漲粉。”
Another great way to show that you understand what you’re interviewing for is to ask questions about the role once you’ve demonstrated that you’ve done more than just read the job deion. Saying, “What kind of traffic goals do you have for Twitter, and what resources do you think will help you reach that goal?”
一旦證明你所做的.功課不止于讀讀崗位描述后，另一個(gè)顯示你對(duì)面試職位了解程度的好方法是問(wèn)些崗位相關(guān)的問(wèn)題。比如，“你們有怎樣的推特流量目標(biāo)呢?您覺(jué)得哪些資源能幫助達(dá)成這個(gè)目標(biāo)?”
Whenever you can go beyond the job listing to show an impressive grasp of the role’s responsibilities, you should do so. It’s a waste of both your and the recruiter’s time to only rehash what’s involved in the position.
不論何時(shí)，當(dāng)你能展示職責(zé)清單以外對(duì)崗位責(zé)任的深刻理解時(shí)，你就該展示出來(lái)。只是重復(fù)談?wù)搷徫宦氊?zé)是在浪費(fèi)你和招聘官的時(shí)間。
3. Is This Person Actually Excited About Working Here?
3. 這人真為在這兒工作感到激動(dòng)嗎?
Similar to having an in-depth understanding of the potential opportunity, it’s important to show that you are genuinely excited about the organization as a whole. Of course, not every interview is going to be with your dream company, but try your best to find something that is interesting to you.
和深入理解潛在崗位類似，顯示你真的為公司感到激動(dòng)也很重要。當(dāng)然，不是每次面試的都是理想的公司，但至少盡力找到你的興趣點(diǎn)。
Was the company recently named one of the best places to work in your area? Is the department you’d be working in creating innovative new products? Was the CEO recently mentioned in a well-respected publication? Spend some time researching and reading any recent, relevant articles that you can reference during the interview.
這家公司最近被評(píng)為你所在領(lǐng)域內(nèi)的最佳工作地之一了嗎?你要工作的這個(gè)部門正在研發(fā)創(chuàng)新產(chǎn)品嗎?這家的首席執(zhí)行官最近出現(xiàn)在權(quán)威出版物里了嗎?花些時(shí)間搜尋并閱讀你可以在面試中提到的近期相關(guān)文章。
Along with wondering if you’re truly excited about the opportunity, an interviewer will want to gauge whether you’re a good fit. During the meeting, take the opportunity to ask about the team, their work style, and the company culture. Not only will this show that you are genuinely engrossed in learning about the organization as a whole and not just focused on the position you’re applying for, but it will demonstrate that you, too, care about being the right person for the job.
除了好奇你是否真為這次機(jī)會(huì)而興奮，面試官還想衡量你是否合適。面試中，找個(gè)機(jī)會(huì)問(wèn)問(wèn)團(tuán)隊(duì)相關(guān)的問(wèn)題，他們的工作方式和公司文化。這不僅顯示你真的注重了解公司整體而不僅僅是你申請(qǐng)的崗位，還證明了你也在意自己是否是這份工作的合適人選。
4. Will This Person Make Me Look Good?
4. 這人會(huì)讓我面上有光嗎?
To a certain degree, an employee’s performance is a reflection on her supervisor. Your potential future boss wants to be sure that if she takes a day off or can’t make it to a meeting, you’ll still be on top of your game. If you do superb work and present yourself well, she looks good too. If you’re goofing off while the boss is on vacation or don’t proofread that super important email, the person she reports to probably won’t be too happy with either of you.
某種程度上，下屬的表現(xiàn)也是上級(jí)工作的反映。你潛在的未來(lái)老板希望確認(rèn)，即使她休了一天假或沒(méi)能趕上一次會(huì)議，你還能表現(xiàn)出色。如果你工作完美，表現(xiàn)上佳，他也會(huì)面上有光。如果你在上級(jí)休假或沒(méi)有核查一封極其重要的郵件時(shí)未能盡職，恐怕她的上級(jí)對(duì)你倆的印象都會(huì)大打折扣。
What is the best way to assure your future manager that you are totally trustworthy? Find out what she values in a team member. Try asking, “What traits are most important to you in an employee?” or “What are your expectations of the person who steps into this role?” If her answers line up with your work style, be sure to tell her that. For example, if your interviewer says she values clear communication above all else, say, “I couldn’t agree more. I am always striving to keep my team and my manager looped in on my progress, workload, and availability. I’ve found that maintaining open lines of communication goes a long way toward optimizing productivity and teamwork.”
向未來(lái)領(lǐng)導(dǎo)保證自己絕對(duì)靠譜的最好方式是什么?找到她在團(tuán)隊(duì)成員身上最看重的東西。試著詢問(wèn)：“您認(rèn)為員工最重要的品質(zhì)是什么?”或者“您對(duì)這個(gè)崗位的員工有怎樣的期待?”如果她的回答符合你的工作風(fēng)格，一定要告訴她。比如，要是面試官說(shuō)她最為重視清晰的溝通，你可以說(shuō)：“我完全同意。我一直努力讓團(tuán)隊(duì)和上級(jí)清楚我的進(jìn)度、工作量和時(shí)間安排。我發(fā)現(xiàn)保持開放的交流大大有助于提高工作效率，優(yōu)化團(tuán)隊(duì)合作。”
At the end of your interview, when your future supervisor asks if you have anything to add, try leading with, “I really appreciate all of the information you’ve shared with me about what it’s like to work here and your expectations for this role. I think that my experience and work style would be a great fit for this team. I want you to know that as an employee, you can expect me to be proactive, responsive, and deadline-oriented.”
面試的最后，當(dāng)你未來(lái)的上級(jí)問(wèn)你還有什么要補(bǔ)充時(shí)，試著以這些為回答重點(diǎn)——“非常感謝您和我分享的工作體驗(yàn)和您對(duì)這個(gè)職位的期待。我想我的經(jīng)驗(yàn)和工作風(fēng)格會(huì)很適合你們的團(tuán)隊(duì)。我希望您了解，我會(huì)是一個(gè)積極主動(dòng)、響應(yīng)迅速、在規(guī)定期限前完成任務(wù)的員工。”
This type of response shows that you’ve been paying attention and is a good indication of your professional demeanor.
這類回答表示你一直在認(rèn)真傾聽，同時(shí)很好地展現(xiàn)了你的職業(yè)風(fēng)范。
5. When’s Lunch?
5. 飯點(diǎn)到了沒(méi)?
Interviewing can be grueling for the people on the other side of the desk, too—especially if the hiring manager is meeting with multiple candidates back-to-back. This doesn’t happen during every interview, but sometimes an interviewer’s mind will wander. He might be hungry, he might be tired, or he might be distracted by a looming deadline, but regardless of the reason for the distraction, it does happen.
坐你對(duì)面的人也會(huì)覺(jué)得面試極其累人——尤其當(dāng)招聘經(jīng)理接連面試多個(gè)候選人時(shí)。這種情況不會(huì)出現(xiàn)在每場(chǎng)面試中，但有時(shí)，招聘官也會(huì)走神。他也許餓了或是疲倦了，又或者因一個(gè)迫近的截止期限而分神。無(wú)論是怎樣的原因，走神的確時(shí)有發(fā)生。
Obviously you can’t control the external factors that may be affecting your interviewer’s state of mind, but you can work on becoming the most interesting and engaging interviewee you can be. Recruit a friend to help you practice some commonly asked interview questions and ask for feedback on your body language, eye contact, tone of voice, and the content of your answers. Are you looking down when you talk or speaking in a dull, monotone voice? If you don’t seem interested in your own answers, you can’t expect anyone else to be either.
顯然，你不能控制影響面試官思想狀態(tài)的外在因素，但你可以盡可能地成為最有趣、最有魅力的面試者。找一個(gè)朋友幫你練習(xí)一些面試中最有可能問(wèn)到的問(wèn)題，得到他對(duì)你肢體語(yǔ)言、眼神交流、聲調(diào)和回答內(nèi)容的反饋。你說(shuō)話時(shí)眼睛是向下看的嗎?或者你講話的聲音無(wú)聊又單調(diào)?如果你自己都對(duì)自己的回答不感興趣，也不用指望別人感興趣了。
Another key trick to remember? Keep your answers short and sweet. A lot of people tend to ramble when they’re nervous and that can make this meeting feel like it’s dragging on and on. Try crafting exceptional responses using this simple formula: answer + example + result. For example, in response to, “How do you manage your time?” say, “I manage my time by prioritizing my responsibilities. For example, if I’m working on two projects simultaneously, I will always tackle the one that is more complex or due sooner first. This has helped me to be very effective in my past roles. In fact, I regularly get compliments on my ability to juggle a large workload without missing deadlines.”
另一個(gè)要謹(jǐn)記的妙招?回答始終簡(jiǎn)潔明了。許多人緊張時(shí)往往變得絮叨，這會(huì)有拖延面試的感覺(jué)。試著遵循這一簡(jiǎn)單公式組織獨(dú)特的回答：答案+例子+結(jié)果。比如回答“你怎樣安排時(shí)間?”，可以說(shuō)：“我通過(guò)任務(wù)的優(yōu)先排序來(lái)安排時(shí)間。舉個(gè)例子，假如我同時(shí)負(fù)責(zé)兩個(gè)項(xiàng)目，我總會(huì)先處理更復(fù)雜或者截止期限更近的那個(gè)。這一方法幫助我在過(guò)去的職位上高效地工作。實(shí)際上，我經(jīng)常因?yàn)樘幚泶罅抗ぷ鲄s從不超過(guò)截止日期受到贊揚(yáng)。”
Keep in mind that the goal here isn’t to simply tell your interviewer what you think she wants to hear. The goal is to proactively address questions she’s probably asking herself during your meeting. The purpose of an interview isn’t to land a job, it’s for you and your potential future employer to assess whether or not you’re a fit for each other. Coming well-prepared and playing an active role in your interview will serve this purpose while making you look like an all-star in the process.
記住，簡(jiǎn)潔明了的目標(biāo)并不是簡(jiǎn)單告訴面試官你認(rèn)為她想聽到的回答，而是主動(dòng)回答在面試你時(shí)他可能會(huì)問(wèn)他自己的問(wèn)題。面試的目的不是謀得一份工作，而是讓你和你的潛在雇主評(píng)估彼此是否合適。充分做好準(zhǔn)備并在面試中表現(xiàn)積極將有助于達(dá)成這一目的，同時(shí)也會(huì)讓你在整個(gè)過(guò)程中光芒閃耀。
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