客戶服務(wù)英文簡歷
客戶服務(wù)如何制作一份精彩的英文簡歷?以下是CN人才網(wǎng)小編搜集的客戶服務(wù)英文簡歷,歡迎閱讀。
XXX
(+86) 138-0013-8000
No.67, Lane123 Job Road,District, Shanghai, 200070
Objective: Customer Service
Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
Dynamic customer service professional experienced in both call-center and retail store settings.
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Build and maintain enduring customer relationships to boost sales and generate repeat business.
Professional Experience
ABC Company, Sometown, WI (National retail brand with a fast-growing catalog operation)
Customer Service Representative
09/2011 to Present
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
Listen attentively to caller needs to ensure a positive customer experience.
Access electronic and paper cataloging systems to look up product information and availability.
Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
DEF Company, Sometown, WI (Sometown’s largest showroom for residential and commercial flooring)
Customer Service Representative
06/2011 to 09/2011
Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.
Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service.
Recommended solutions within customer budgets and proactively followed up with all leads.
Education
ABC College School
Sometown, WI
Diploma
5/2011
Seminars completed:
The Customer Focus | Creating Win/Win Relationships | The Customer Is Always Right
附:
在個人簡歷的內(nèi)容中出了姓名、年齡等基本資料外最為重要的就是“求職意向”這一條,這一條主要表明求職者的求職方向,畢竟招聘公司每次需要招聘的工作崗位都有很多,所以求職者需要在求職意向中表達自己需要應(yīng)聘的崗位或者工作內(nèi)容等。
對于這一欄的填寫可以說是非常重要的,畢竟招聘公司會根據(jù)求職者填寫的“求職意向”結(jié)合求職者的個人信息和資料判斷求職者是否適合這個崗位,之后進行篩選,這樣才能夠更有效的招聘到公司需要的專業(yè)人才。
那么針對于“求職意向”這一欄究竟要如何填寫呢?
單一性
很多求職者害怕自己應(yīng)聘的工作崗位對于自己來說太高,所以會在“求職意向”這一欄中填寫兩個甚至更多的職位需要,其實這種填寫方式是不正確的。
要知道招聘公司之所以招聘那么多的職位人員主要就是因為各個崗位的專業(yè)是不同的,求職者一旦在“求職意向”這一欄中填寫多個崗位,那么將會讓招聘公司認(rèn)為求職者的專業(yè)性不夠強,即使涉及面廣一些,專業(yè)性不夠強的話,工作的.時候也會出現(xiàn)很多問題,所以書寫個人簡歷的關(guān)鍵技巧就在于求職者應(yīng)該怎樣把握職場節(jié)奏,只有把握好職場節(jié)奏才能夠更好的為公司服務(wù)。
因此,為了突出自己的專業(yè)性,在填寫“求職意向”這一欄的時候一定只能填寫一個,找一個最適合自己的崗位進行填寫,這樣才能夠更好的突出自己的專業(yè)性,就業(yè)成功的幾率也會更大一些。
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